Frequently asked questions
What makes Light N Hope candles different?
All our candles are handmade with love by local artisans. We blend natural waxes, unique scents, and artistic designs to offer candles that aren't just products, but experiences.
Are your candles made with natural ingredients?
Yes, we use natural soy wax or beeswax (depending on the product), cotton wicks, and toxin-free fragrances to ensure a clean and eco-conscious burn.
Do your candles contain any harmful chemicals?
Nope! Our candles are free from parabens, phthalates, and synthetic dyes. We believe in clean vibes only.
Do you offer custom candles for events or gifts?
Absolutely! Whether it’s a wedding, brand collab, or gifting idea, we love making something just for you. Drop us a message to customize your vibe.
How long do your candles burn?
Burn time depends on the size:
- Minis: 10–15 hours
- Medium jars: 30–35 hours
- Large jars: 50+ hours
Always trim the wick for a longer, even burn!
How should I care for my candle?
- Trim the wick to 1/4 inch before lighting
- Let the first burn melt the wax edge-to-edge
- Don’t burn more than 4 hours at a stretch
- Keep away from fans or open windows
Are your candles refillable or reusable?
Yes! Most of our jars are reusable. Once the candle is done, clean out the wax and repurpose it as a planter, trinket holder, or decor piece.
How are your candles packaged?
We use eco-conscious, minimal packaging made from kraft paper, recycled cardboard, and biodegradable fillers. Each candle is securely wrapped to ensure it reaches you safely, while keeping our environmental impact low. Aesthetic, safe, and sustainable—just how we like it.
Can I include a gift note or message?
Yes! During checkout, just leave your message and we’ll make sure it’s handwritten and cute, just how gifts should be.
Do your candles melt in transit during summer?
We pack with extra care during hot months. Soy wax can soften but won’t leak. If there’s ever an issue, we’ll replace it—no worries!
Is my order confirmed?
You will receive an email and an sms on order confirmation. Please contact our helpdesk (mailhelp@lightnhope.com) if you are unsure.
When will you ship my order?
We normally ship all orders within 2 business days. Final delivery time will vary based on location.
When will my order get delivered?
Transit and delivery time may vary depending on your location and the ordered items. You can check estimated delivery time for your pincode on any product page.
How much do you charge for delivery?
We charge Rs.99 for orders with value below Rs.999.
How do I place Bulk Orders?
We get it. Our products are simply awesome and buying one is just not enough. You can place bulk orders by visiting us at our Bulk orders page or by contacting us viabulk-orders@lightnhope.comNote: We do not offer customization of products.